Declaration of accessibility
The Katowice City Hall is committed to ensuring the accessibility of its website in accordance with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities.
This accessibility declaration applies to the website https://miastonauki.katowice.eu
Website publication date: 30 November 2019
Last important update: 18 March 2022
The website is partly consistent with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities, because:
- certain graphic elements include content which may have been imprecisely described in alternative descriptions,
- certain video materials may not contain audio description,
- certain video materials do not have subtitles, because they had been published before the Act on digital accessibility came into force,
- due to the fact that the website is very expanded and varied, the structure of headlines may be inconsistent on certain subpages,
- links without the description of the link goal can be found on the website,
- files with a wrong language declaration, unmarked tags and metadata can be found on the website,
- code errors can be found on the website.
The declaration was prepared on: 30 July 2025.
The declaration was prepared on the basis of self-assessment made by the public entity.
You can use standard keyboard shortcuts on the website. Additionally, the following keyboard shortcut has been used on the website: Alt+C allowing to open the chatbot (automatic response system) window. Press ESC to exit the system.
Feedback and contact data
You can report any problems with the digital accessibility of this website to Andrzej Noras by e-mail at andrzej.noras@katowice.eu or by phone at 32 259 32 43.
Everyone has the right to request the digital accessibility of this website or any of its elements.
When submitting such a request, please provide:
- your name and surname,
- your contact information (e.g., phone number, email),
- the exact address of the website where the item or content is digitally unavailable,
- a description of the problem and the solution that would be most convenient for you.
We will respond to your request as quickly as possible, no later than 7 days after receiving it.
If this deadline is too short for us, we will inform you. This notification will provide a new deadline by which we will correct the errors you reported or prepare the information in an alternative manner. This new deadline will not exceed 2 months.
If we are unable to ensure the digital accessibility of the website or content indicated in your request, we will offer you access to it in an alternative way.
If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you requested and you disagree with that refusal, you have the right to file a complaint.
You also have the right to file a complaint if you do not agree to use the alternative access method we offered you in response to your request for digital accessibility.
Please submit any complaints by letter or email to our office management:
- 4th Vice-President of the City of Katowice, Maciej Stachura,
- Address: Katowice City Hall, Katowice 40-098, Młyńska Street 4, room 405,
- email: maciej.stachura@katowice.eu
The information available on the government website gov.pl may be helpful.
You can also inform the Ombudsman about this situation and ask him to intervene in your case.
Educational accessibility and individual adaptation of studies
Architectural accessibility
To handle your matter in person, you must go to a specific City Hall building. The Resident Service Office is located at Rynek 1 and is adapted to people with various needs. The Office also has an information desk where you can learn where to handle your matter.
Entrance with a guide dog
Please be informed that you can enter every building of the University of Silesia with an assisting dog and a guide dog.
Sign language interpreter
The option to use a sign language interpreter is provided.
To order translation services, please write an e-mail in advance: dostepnosc@us.edu.pl.